Update 27/02/2022 @ 17.24 We wish to reassure customers that Entity Data's Brisbane data centre located in the Brisbane Technology Park has not been affected by the floods in Brisbane, nor is the facility at risk of flooding. While there has been the potential for mains power loss, this would trigger an automatic failover to onsite power ... Read More »
A critical security vulnerability has been discovered in the Log4j logging package. This vulnerability potentially affects applications running in Java. Entity Data advises customers running applications that utilise the Log4j logging package to immediately update or mitigate this vulnerability. For additional information please see the resources ... Read More »
Entity Data has recently performed feature and security updates on the client area and billing system. As a result of these updates the way in which we process Credit Card & Debit Card transactions has changed. The updated payment gateway makes use of tokenization to process recurring payments without storing the full card details of the ... Read More »
Two-factor authentication using Google Authenticator or Duo Security is now available for customer accounts in the client area. We strongly recommend enabling 2FA on all master and sub user accounts to increase security. Simply install Google Authenticator or Duo from your mobile device App Store and then from the client area proceed to Security ... Read More »