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| Windows Server limits the number of concurrent Remote Desktop connections. If these connections are left open, or disconnected you will need to use the following method to connect to your server. Sessions can become disconnected if your RDP session with your server is interrupted. Click Start > Run and type "mstsc /console" (ignore quotes) This will open a Remote Desktop Connection. Enter your server name or IP address and connect. Close any unwanted/disconnected sessions On your remote server, click Start > Administrative Tools > Terminal Server Manager. In the "Users" window, right click on open sessions and select "Log Off". Configure your server to automatically log off disconnected sessions On your remote server, click Start > Administrative Tools > Terminal Services Configuration Right Click on the RDP-Tcp connection icon in the right hand window Select the "sessions" tab in the RDP-Tcp Properties dialog box Check the "Override user settings" check box Select 5 Minutes in the dropdown box for "End a disconnected session" and click OK If this fails, we recommend accessing your server through power Panel Panel and performing a restart. |
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