Cancellation requests must be submitted through our secure client area.
This is to ensure that cancellation requests are legitimate and are coming from an authorised person on the account.
How-to Steps
1. Open your Internet browser and go to: https://secure.entitydata.com.au/
2. Log in with your username and password (if you've forgotten your username or password you can retrieve it from the login screen)
3. Go to, Services > My Services.
4. You will see a list of your services. Click on the service you want to cancel.
5. Click the Request cancellation button.
PLEASE NOTE: Cancellation requests received in the final 7 days leading up to a new billing cycle may not be processed until the following month as per our Terms and Conditions.
